Who answers your office's phones when you're traveling or otherwise unavailable? If your response is "the answering machine," then you've got a problem. When you pick up the phone and make a call you want to speak to a live person, so why wouldn't your clients and business partners want the same thing? They do, and they'll get it with Lafayette Answering Services.
The patients in your office, clinic or hospital can't wait - but neither can the ones on the phone. Our medical answering professionals are ready to answer incoming emergency and non-emergency medical calls while you're providing treatments or diagnoses, and they'll even be here to answer the phones when your office is closed. Our medical and doctors' answering service professionals are HIPPA and HITECH trained and compliant.
Prospective customers want to talk to a live person when they call you, and they will the first time and every time when you use our live answering service.
Things break, customers need service and, perhaps most importantly, leads come in at all hours of the day, seven days a week. When you and your staff are out on a service call you can't just ignore the phones. Actually, you can, because our live answering service can handle your incoming calls while you're out getting things done.
Your remote receptionist will greet your callers with a message of your choosing and transfer calls straight to your office or take messages and forward them to you.
Choose to receive your messages via voicemail, email, text message, alpha pager, standard beeper, fax, secure messaging (HIPPA/HITECH-compliant), phone call or through a secure website.