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Medical Answering Service Solutions

The patients in your office, clinic or hospital can't wait – but neither can the ones on the phone. Our medical answering professionals are ready to answer incoming emergency and non-emergency medical calls while you're providing treatments or diagnoses, and they'll even be here to answer the phones when your office is closed. Our medical and doctors' answering service professionals are HIPPA and HITECH trained and compliant. They will screen all of your incoming patient calls, conduct emergency dispatching and provide scheduling for patients.

Our highly trained staff screens emergency from non-emergency calls based on your specific instructions, and responds by taking messages, scheduling appointments or forwarding the calls to the appropriate personnel at your office, hospital or clinic. Our medical answering service representatives also know that all of your callers believe their call to be an emergency. When it comes to medical calls, every single one is important. With Lafayette Answering Service working for you, you can focus on your work with the knowledge that trained professionals are handling your incoming calls with the same degree of care that you yourself would give to them.

Working in the medical field, you're already aware of the fact that medical emergencies and non-emergency situations can occur at any time of day. You need to be prepared for all contingencies, but you don't want to have to live your life tethered to a telephone. That's where Lafayette Answering Service comes in. Our call center service is up and running 24/7/365 so you don't have to be.